Are you bonded and insured?
Tree Tails is fully bonded and insured through The Verge Insurance
Group. The policy is designed specifically for pet sitters and dog
walkers.

What is Pet first aid and CPR?
Training in Pet First Aid and CPR is a two day course offered through
Oakland Education Services. It covered how to handle an animal in
emergencies such as choking, inducing vomiting in appropriate
situations, treating animals for shock, bandaging an injured animal
for transport to vet, ect. The training provides the necessary skills to
deal with an emergency in an appropriate manner.

Will you look after my snake, chinchilla, hamster...?
At Tree Tails we have experience in all kinds of animals, not
just cats and dogs. We aren¹t squeamish and will do our best to
educate ourselves if we don¹t have firsthand knowledge about
your particular pet already.

Do you offer overnight boarding?
Tree Tails offers home-style overnight boarding to established clients.
There are resident dogs, Kylie and Bluez, that must first
meet and approve all potential guests. Tree Tails regrets that we
can only accommodate one dog a night, so booking with
as much advance notice as possible is highly recommended.
We work on a first come, first serve basis.

Will you feed my dog before or after walks?
Tree Tails will feed your dog upon your request. If your dog
is a very slow eater requiring more than 10 minutes of time, the walk
may be shortened to accommodate time restraints. Tree Tails will
always change the water for all clients after all walks at no extra cost.

Will you let my dog off leash?
It takes time to establish a trusting relationship with any animal and
until walker and dog are both comfortable, a leash will be used.
Better safe than sorry.